GoTraveler Membership with automatic renewal

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71 Responses to “GoTraveler Membership with automatic renewal”
    • Customer Service

      Hello Michael,

      Thank you for letting us know. Your email address has been updated.

      Thanks,
      Becky GoTraveler Video Membership

      Reply
    • Customer Service

      Hello Vickie,

      Our memberships do include an automatic renewal within the terms and conditions of the membership. The reason for your Premium membership auto renewing is in order to avoid interruption, therefore the Annual Premium Membership is charged approximately 10 days prior to the end of your current term. An email notification will be sent out 45 days prior to your expiration date. We do this to ensure uninterrupted access to your membership benefits.

      You can contact us at anytime to cancel your membership by calling our customer service tam at 1-855-888-1803.

      Thanks,
      Becky GO Traveler Video Membership

      Reply
    • Customer Service

      Hello Marilyn,

      Thank you for contacting us. To cancel your membership please contact our customer service team at 1-855-888-1803, and our customer service team can assist you with your cancellation.

      Thanks,
      Becky GO Traveler Video Membership

      Reply
    • Customer Service

      Hello Geradine,

      Your email address has been updated.

      Thanks,
      Becky Go Traveler Video Membership

      Reply
  5. Sally

    Please remove my renewal for my subscription. I do not want to continue using this service.

    Reply
    • Customer Service

      Hello Sally,

      Thank you for contacting us. To take off the renewal on your membership please contact our customer service team at 1-855-888-1803, and our customer service team can assist you with your cancellation.

      Thanks,
      Becky GO Traveler Video Membership

      Reply
  6. Michael

    May I opt out of auto-renewal? I don’t appreciate being notified that is what I signed up for after I had signed up. If not, I will cancel.

    Reply
    • Customer Service

      Hello Michael,

      Our memberships do include an automatic renewal within the terms and conditions of the membership. The reason for your Premium membership auto renewing is in order to avoid interruption, therefore the Annual Premium Membership is charged approximately 10 days prior to the end of your current term. An email notification will be sent out 45 days prior to your expiration date. We do this to ensure uninterrupted access to your membership benefits.

      You can contact us at anytime to remove the automatic renewal from your membership by calling our customer service tam at 1-855-888-1803.

      Thanks,
      Becky GO Traveler Video Membership

      Reply
    • Customer Service

      Hello David,

      Thank you for contacting us. To take off the renewal on your membership please contact our customer service team at 1-855-888-1803, and our customer service team can assist you with your cancellation.

      Thanks,
      Becky GO Traveler Video Membership

      Reply
  8. Dave & Suzette

    I would like to cancel my subscription, I do not want the automatic renewal.
    Thanks, Dave & Suzette

    Reply
    • Customer Service

      Hello Dave & Suzette,

      We are sorry to hear that you wish to cancel your membership. Please contact our customer service team at 1-855-888-1803 and they can assist you with your cancellation.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
  9. all

    Please cancel my membership with immediate effect and please do not automatically renew it. If I want to renew I will contact you, Kind regards Allan

    Reply
    • Customer Service

      Hello,

      Thank you for contacting us. In response to your request, we have cancelled the auto renewal of your Annual Premium Membership. Your membership will remain active until:4/10/19.

      We did want to make you aware that we do send you an email reminder 45 days prior to your renewal date, and by opting out of the automatic renewal you will no longer receive this email notification.

      Thank you for contacting us. In response to your request, we have cancelled the auto renewal of your Annual Premium Membership. Your membership will remain active until: .

      If you decide to reactivate your Annual Premium Membership, please contact Customer Service at 1-855-888-1803.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
    • Customer Service

      Hello Winona,

      Thank you for contacting us. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until:12/15/18.

      Please let us know if you have any further questions.

      We greatly appreciate your business!

      Becky
      Go Traveler Video Membership

      Reply
    • Customer Service

      Hello Joyce,

      Our records are showing that your membership was cancelled on 10/3 due to an email request that was received. You will continue to have access to the website until 1/21/19.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
    • Customer Service

      Hello Satya,

      Thank you for contacting us. In response to your request, we have cancelled the auto renewal of your Annual Premium Membership. Your membership will remain active until:2/6/19.

      We did want to make you aware that we do send you an email reminder 45 days prior to your renewal date, and by opting out of the automatic renewal you will no longer receive this email notification.

      Please let us know if you have any questions.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
  13. Kathy

    This is something I do not use, please cancel my subscription, I am not sure when it is up for renewal.

    Reply
    • Customer Service

      Hello Kathy,

      Thank you for contacting us. In response to your request, we have cancelled the auto renewal of your Annual Premium Membership. Your membership will remain active until:1/26/20.

      We did want to make you aware that we do send you an email reminder 45 days prior to your renewal date, and by opting out of the automatic renewal you will no longer receive this email notification.

      We have provided your login information below so you can enjoy the site until your membership lapses.
      1. Visit:www.gotraveler.com
      2. Click on Login toward the top right-hand side of the web page.
      3. Enter your email address and password, then click on Login to log in.

      Please feel free to reach out to us again if you have any further questions.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
  14. Maureen

    I DO NOT WISH TO RENEW MY MEMBERSHIP – AS I live in Australia I will not be telephoning you –
    I am notifying now via email and also did so last week requesting confirmation from your end but have not received any notification. Thankyou Maureen #523692 If I had known of Auto Renewal I would never have signed up in the first place bc of this inconvenience that is occurring now

    Reply
    • Customer Service

      Hello Maureen,

      Thank you for contacting us. In response to your request, we have cancelled the auto renewal of your Annual Premium Membership. Your membership will remain active until:12/12/18.

      We have provided your login information below so you can enjoy the site until your membership lapses.
      1. Visit:www.gotraveler.com
      2. Click on Login toward the top right-hand side of the web page.
      3. Enter your email address and password, then click on Login to log in.

      Please feel free to reach out to us again if you have any further questions.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
  15. Stanislav

    Please remove my renewal for my subscription. I do not want to continue using this service.
    Please will you confirm removal by mail.
    Thanks

    Reply
    • Customer Service

      Hello,

      In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until: 1/20/19.

      Please reach out again if you have any further questions.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
  16. Stanislav

    Please cancel my membership. Many thanks.
    Please will you inform me how to cansel my memberhip by mail.
    Calling into USA is rather expensive for me.
    Many thanks for your replay.

    Reply
    • Customer Service

      Hello Julie,

      In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until: 1/23/19.

      Please reach out again if you have any further questions.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
    • Customer Service

      Hello Laura,

      In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until: 2/9/19.

      Please reach out again if you have any further questions.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
  19. Michael

    Customer #: 538546

    Please cancel my membership, effectively deleting auto-renewal on 01/20/2019. and please do not automatically renew it.

    Thanks kindly, Michael

    Reply
    • Customer Service

      Hello Michael,

      In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until: 1/20/19.

      Please reach out again if you have any further questions.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
    • Customer Service

      Hello Krishna,

      In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until: 1/7/19.

      Please reach out again if you have any further questions.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
  21. Andy

    Please cancel my auto renewal and subscription as I am no longer in a position to use your service.
    Kind Regards,
    Andy.

    Reply
    • Customer Service

      Hello Andy,

      In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until: 2/8/19.

      Please reach out again if you have any further questions.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
  24. David

    Cancel the $59 charge to my credit card. I haven’t used this service and don’t authorize automatic withdrawal. please confirm that you will cancel the pending charge to me credit card today.
    Thanks

    Reply
      • Customer Service

        Hello Roger,

        In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until: 3/9/19.

        Please reach out again if you have any further questions.

        Thanks,

        Becky
        Go Traveler Video Membership

        Reply
    • Customer Service

      Hello Alan,

      In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until: 2/5/19.

      Please reach out again if you have any further questions.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
  28. Laura

    Do not renew my membership. I have sent many notices but it seems that it has not reached you!
    I do not wish to have Auto Re-Newel, If I want to renew I will, Thank You Laura Patricia Rebagliati

    Reply
    • Customer Service

      Hello,

      In response to your request, we have cancelled the auto renewal of your Annual Premium Membership. Your membership will remain active until: 1/14/20.

      We did want to make you aware that we do send you an email reminder 45 days prior to your renewal date, and by opting out of the automatic renewal you will no longer receive this email notification.

      Please reach out again with any further questions.

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
  33. Ivan

    Sorry, I don`t remember asking to be a member …I want a full refund of the US$59.00 you withdrew from my account. I am 70 y.o, am an expat living in Brazil, and I cannot afford this expense. Thanks beforehand for your understanding. Ivan Costa Pinto.

    Reply
  34. ROBERT

    Very disappointed in this website. Not easily searchable. Now not easy to cancel membership. Cancellation should be possible online, without havinv to call duting your business hours of 8-4:30.

    Reply
    • Customer Service

      Hi Robert. I am sorry to hear you want to cancel. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until:3/26/2019. If you have any questions, please contact us at 1-855-888-1803.
      Thanks
      Jean-Go Traveler Video Membership

      Reply
      • ROBERT

        Thank you for cancelling my membership. I thought that you might enlighten me if I was not using your website properly.

        Reply
      • ROBERT

        I thought that you might enlighten me if I was not using your website properly.

        Reply
        • Customer Service

          Hello Robert,

          To view our videos you will want to log into your account. Please follow the instructions below to log in to your Premium Membership account:

          1. Visit: https://www.gotraveler.com/
          2. Click on Login towards the top-right hand side of the web page.
          3. Enter your email address and enter in your password then click on Login to log in.

          The Premium videos are located in the blue menu bar about 1/4 of the way down the page.

          Thanks,

          Becky
          Go Traveler Video Membership

          Reply
    • Customer Service

      Hello Karen,

      Thank you for contacting us. In response to your request, we have cancelled your Annual Premium Membership. Your refund amount due is: $59.00. Please allow 2-3 business days for the refund to process.

      We are sorry to hear that you are cancelling and we would love a chance to win you back. We strive for 100% customer satisfaction and customer loyalty means a lot to us. To show our thanks for being a valued customer, please click on the link below to receive your next year’s membership at a discounted price of $12.

      https://www.gotraveler.com/?add-to-cart-multi=1&products=1692&skipcart=1&coupon=asr12

      Thanks,

      Becky
      Go Traveler Video Membership

      Reply
    • Customer Service

      Dear Bruce,

      Thank you for contacting us. We are happy to hear you are interested in the Premium Membership. Please follow the steps below to receive the annual membership at an introductory rate:

      1. Click on the email link: https://go.gotraveler.com/C16053
      2. Click on Go Premium!
      3. The Checkout page will display your Premium Membership purchase.
      4. Fill in your Billing Details and create an account password.
      5. Fill in your debit/credit card information.
      6. Finish by clicking Complete Order.

      You will receive a confirmation email when your order has been completed. We greatly appreciate your business!

      If you have further questions, please contact us at 1-855-888-1803, or chat with us on our site.

      Sincerely,

      Taylar
      Go Traveler Video Membership

      Reply
  38. fletcherleeoz

    Please cancel my automatic subscription. I live in Australia and won’t be making a phone call. The website is not relevant to me anymore.

    Reply
  39. masdata00

    I have sent email requesting cancelation and no automatic renewal, yet you pulled from my bank charge card $59.00. Please cancel automatic renewal.

    Reply
  41. marc.gauvreau

    I want to get out of this annual fee; they charged me on my credit card and i did not want …

    Reply